A:
Semi Private: Click Here
Private: Click Here
Parent/Guardian & Me: Click Here
Q: How long is a lesson?
A: Each lesson is 25 minutes long.
Q: Why such a short lesson?
A: Having a 25 minute lesson allows the instructor time teach and practice skills with out putting to much pressure on your child. It helps keep the focused on the entire lesson.
Q: What types of payment do you accept?
A: We accept cash, check, and all major credit cards with a PIF membership, and credit card or debit card for EFT (Month to Month) Memberships.
Q: What's the advantage to a PIF (Paid In Full) membership?
A: When you purchase a pre-paid session of 12 or 24 lessons you are getting a 10% discount on your purchase price. You also have the ability to choose how many times per week you come to use all of your lessons. Once your lessons are used you’re done and have no further financial obligations. However if you choose to purchase additional sessions we can not guarantee your initial time slot.
Q: What is the advantage to EFT (Electronic Funds Transfer) monthly membership?
A: With Electronic Funds Transfer, your credit or debit card will be automatically charged for 1 month’s worth of lessons on the same day each month. Once you have reached your contract limits of at least 3 months, you have the ability to cancel your lessons with a 30 day written notice. You will be able to keep your time slot as long as you are a member using EFT. However we are very flexible and if you ever need to make a time/day change we can help accommodate you.
Q: How do I schedule my lessons, or change scheduled lessons?
A: All scheduling questions or concerns MUST be done through the office staff. We will work with you to find the best time for you and your family. You can contact us directly in office or over the phone @ 661-255-3365 X 247 or through e-mail at swim@scacswimschool.com
Q: Do you give refunds?
A: No. We do not offer refunds, we will however offer to freeze your membership if you intend to come back with in 6 months. Otherwise your lessons and time slot will be lost if you do not use them within the limits of your contract.
Q: Do you have any referral or incentive programs?
A: We offer a FREE private swim lesson to your child if you refer a friend and they sign up for lessons with us.
Q: How many levels are in your program?
A: 8. Although you may not go through all 8 levels. Each level was designed to focus on certain skills, acquiring more skills in each advancing level.
Q: Why is my child not advancing to the next level?
A: This is a common concern. Everybody learns at their own rate; do not feel discouraged if your child is not advancing quickly. While your child may be able to do a particular task in a level, there are other tasks that must also me learned and mastered before advancing. Your instructor will talk with you at the end of every lesson to let you know how they are doing and what needs to be accomplished before advancing to the next level.
Q: Should I practice with my child?
A: Yes! Our pool is open 7 days a week and we highly encourage you to make use of it for practicing.
Q: How many times a week should my child take lessons?
A: That depends on your child. A more fearful child, or young child might benefit from 2 or 3 x per week. The consistency will help them to bond with their instructor faster as well as keep the information they learn fresh and put to use. An older child or higher level is probably good with 1x per week to keep up with their skills especially during the winter months.
Q: What do I need to bring to my lessons?
A: You will always need your swimsuit and a towel. You may also want to bring a dry change of clothes and any bathing items (shampoo, body wash, lotions etc) if you choose to use the showers we offer in the restrooms. If your child is not potty trained please bring swim diapers which can be also purchased at swim school.
Q: What if my child already knows how to swim? What could they benefit from swimming lessons?
A: Knowing how to swim and being a proficient swimmer are two different things. If your child knows how to swim they will most likely be assessed in to one of our higher levels where they will learn stroke perfection of all 4 competitive strokes, competitive starts, and dives as well as flip turns. When they have reached or Orcha swim team level they will compete with other student and/or instructors in speed challenges.
Q: What is the sibling discount?
A: The discount is 10% and is only applied to the second membership and any additional swim membership as well.
Q: What are your hours?
A:
Mon - Thur |
8:00 am - 8:00 pm |
|---|---|
Friday |
8:00 am - 6:00pm |
Saturday |
8:00 am - 1:00 pm |
Sunday |
CLOSED |
Q: Do you only teach Children?
A: No, we start at 6 months but teach through adulthood.
Q: What temperature is the pool water?
A: We keep the pool around 92*.
Q: What age should my child begin swimming lessons?
A: It is recommended to start as early as possible.
Q: Why should my child take lessons during the winter months?
A: The advantage to an indoor pool is the ability to swim year round. We have found that if a child learns to swim in the "off season" they will be more capable and confident swimming during the summer and spring seasons.
